Victoria Arnold-Dimitrova tells us how her career has progressed since joining Utilitywise
What do you like about working at Utilitywise?
I love that the company is a market leader; it is great to work for a well-known brand. The company is great at changing the way we work in line with how the industry is changing. There are massive career opportunities too, with clear development paths that you can go down.
Because we are such an innovative company, it is interesting to learn about new products and services. Although change can sometimes be a challenge, it is easy to give feedback and I feel like our senior management team, including our Chief Executive Brendan Flattery, are really approachable.
What was your first role here at Utilitywise? How have you progressed?
I was originally hired as a Lead Generator; however, I was the first Energy Consultant (EC) to close my own deal in my Academy team and actually changed to a full EC before leaving the Academy.
I went on to have several successful months before I was given the challenge of appointment set, face-to-face sales. From there, I went on to be a Closer and then onto the Team Manager-in-Development programme. I was given the opportunity to cover various teams in the sales operation and I was eventually given a permanent Team Manager position.
Since then I have managed the first Water team, being heavily involved in the launch of our Business Water offering, as well as managing a Digital Inbound team. I was also on the project team for the water referral process.
What moment are you most proud of in your career with Utilitywise?
There are so many to choose from, but I am especially proud of the work I have done in regards to water and digital. I was able to work closely with various colleagues including directors, and with suppliers, and have received some amazing feedback. It has definitely given me the confidence to take my career further at Utilitywise.
Was progression originally what you desired in your career with Utilitywise?
I worked for years previously as a manager at McDonald’s and have years of experience so the opportunity to progress was one of the main reasons for me joining Utilitywise. I love to lead and support others so the Team Manager role was always my goal. I am certainly interested in moving into higher roles, possibly Operations Manager in the future and maybe even a junior Director’s level one day.
What did you do to get where you are today?
I worked extremely hard. I think it is important to excel in your current position before moving up the ladder. I also asked for opportunities to develop as well as using my own initiative and helping other colleagues around me.
I stayed very true to myself and used the experience I gained in previous roles to help attain my current position. I got to know different areas of the business to so that I could widen my experience and gain more knowledge about how Utilitywise works.
What would be your advice to other colleagues wanting to progress within the company?
Anything is possible if you put your mind to it! Don’t run before you can walk and don’t be afraid to ask millions of questions. Also, get to understand the way the business works. You need to be fully behind the company and its strategy in order to play a part in it.