Frequently asked questions:
Why should i switch business electricity suppliers?
It is not the switching that is important – with our buying power we can often unlock better deals from your existing supplier. The thing that helps your business is looking for new commercial energy deals, we can show you all the new offers and types of tariffs that are available and you can easily pick the one that it right for you.
Will my electricity supply be disrupted?
No, nothing will change with the supply into your property. The only change you will see is a different logo on your energy bill.
What is an electricity smart meter?
A smart meter (also referred to as an Electricity AMR/ Smart Meter) is a new type of energy meter that can send data on your usage to devices that can show you how much you are using. It also sends this data to your gas, water and/ or electricity supplier to allow them to create an accurate bill, making it much less likely that you will get an estimated bill. It is these sorts of meters that are often included in our energy deals. We like them because they get rid of estimated bills and you get to see your energy consumption on our SmartDash web platform, we can then advise you on where you can save some money.
What does P272 mean for my business?
P272 is the industry name of the mandatory regulatory change for electricity meters in classes 05-08 (often called Max Demand Meters) that affects over 100,000 UK businesses. From 1 April 2017, these meters will be billed in a new way. Currently, your supplier bills you based on a single read giving your supplier your annual consumption which is then subject to an industry-agreed calculation based on your meter class. This then gives your supplier a crude picture of when they think you actually use electricity. Your electricity bill is very simple but not reflective of when you really consume electricity.
Going forward, an 05-08 meter will be automatically read every half hour, over the full year, giving your supplier your actual consumption from 17,520 reads. As such your bill will become more accurate but also a lot more complicated and new charges may also appear.
What is a FixedFlex (Fixed Flexible procurement) energy procurement contract?
This is a unique business electricity contract that you can change when the market prices drop. If the energy price increases you are protected and if the energy price drops you can take advantage of the lower price electricity tariff.
What is a renewable or green electricity?
Renewable or green electricity provide energy from renewable sources, including gas from methane produced using bio-waste, such as crop cuttings, food waste and animal dung, and electricity from solar, wind or wave power and biogen.
What if i have more than one business premises and multi-electricity meters?
Your business life is made even more difficult if you have more than one site, or business or multiple meters at the same premises. Now you are juggling lots of contracts, probably with many suppliers, on lots of different tariffs, with different end dates. Each supplier will process their bills in a different way, each will have a different bill portal – it is exhausting just thinking about it.
Utilitywise cuts through all these problems. We will review your whole meter estate, we will look to rationalise your energy contracts across as few suppliers as possible, we will wrap them up into one contract end date and then manage all the switching (if needed).
What is a free utility bill checking service?
Our own research shows that 58% of businesses think their energy bills are difficult to understand. We want to help your business become more efficient so we have opened our bill checking service to non-customers. Our experts will look over your bills to spot common errors, raise any areas of concern and talk to you about the ways to rectify these areas. In one case, one of our customers was billed over £15,000 based on estimated readings – but after we worked with their supplier to fix the problem, their actual bill was £163.75.
What does an energy audit consists of?
A Utiltywise Business Energy Audit is a full review of your commercial premises and is conducted by our teams of qualified and accredited energy surveyors. It tells you what steps you need to take in order to make energy savings.
The objective of the Commercial Energy Audit is to carry out a full energy audit assessment to highlight the physical and behavioural changes that will reduce energy consumption. The savings from each of the change measures is shown, along with the associated payback period. Our energy auditors are highly skilled and fully accredited energy professionals who can deliver cost-effective energy savings to your business.
What does a energy health check consist of?
Many businesses don’t know how their energy usage compares to other businesses with a similar profile, an Energy Health Check is the start of a process to help you understand what energy savings could be made.
The Energy Health Check (EHC) rates your property for energy efficiency and benchmarks it against other similar properties in your industry. It gives you an understanding of how much energy you’re using and what kind of cuts in consumption are realistic for your business.