Bill Validation Analyst – Bury St Edmunds

Bill Validation Analyst – Bury St Edmunds

Utilitywise is seeking an enthusiastic and conscientious professional to join our Bill Validation team based in Bury St Edmunds.

The Company

Utilitywise is a high paced, high growth business that exists to support businesses of all shapes and sizes with their utility needs, be they simple or complex, by connecting our customers with the very best products and services in the market. Over the past ten years, Utilitywise has grown from a fledgling business to one that now supports tens of thousands of businesses across the UK and Ireland, and into Europe. From simply securing a great energy deal via our unrivalled relationships with suppliers, through to intelligent technology solutions, compliance expertise and innovative procurement services we can help businesses to save time, effort and money so they can focus on doing what they do best.

Our mission never stops however, and we are constantly exploring new ways to grow our business and deliver for customers with unique and differentiated propositions and channels.

The Group operates from its headquarters at Cobalt Business Park in North Tyneside and currently employs approximately 1,600 staff across its operations.

 

The Role

The Bill Validation Analyst will be responsible for their own effective and timely delivery of the Bill Validation products and services. The primary goals of the service are to provide clients with assurance that their invoices are correct and to seek any reimbursement for overpayment.

This is role is on a 6-month fixed term basis.

Responsibilities

The main focus of this role will be on building our brand position by;

  • To deliver the highest quality services and provide excellent customer service at all times.
  • Responsibility for data collection and analysis of energy data and invoices for clients as assigned by the Bill Validation Manager.
  • Responsibility for the preparation, interpretation and timely delivery of Bill Validation reports.
  • To regularly liaise with the Bill Validation Manager to ensure clear understanding of progress on each allocated client’s service and to communicate should issues arise.
  • To keep the client informed at all times on the progress of their service.
  • To liaise with suppliers to request information and resolve queries.
  • To record detailed and up-to-date notes in the relevant system(s).
  • To represent the Bill Validation team at meetings for own assigned clients.
  • To attend relevant training courses as and when required.
  • Achievement of objectives as set by the Bill Validation Manager.
  • Working alongside colleagues, both within and outside of the Bill Validation team, to ensure company objectives are met.

Qualifications and Training

Desirable

  • A background in data analysis.
  • Experience working in the energy industry.

Personal Qualities, Aptitudes, and Skills

  • Thrives on working as part of a team.
  • Excellent numeric skills.
  • Enthusiastic and well driven, able to achieve deadlines.
  • An eye for detail and a desire to achieve high standards of work.
  • Excellent support for customer service objectives.

Additional information

  • Proof of eligibility to work within the UK;
  • References to cover last 5 years’ employment.

To apply for this position, please send your CV and a covering email to recruitment@utilitywise.com.

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You are applying for the Bill Validation Analyst – Bury St Edmunds position.