Water market update: latest changes ahead of fresh competition pressures

Water market update: latest changes ahead of fresh competition pressures

The water market is set to open soon on 1 April 2017, yet some water companies have already decided to exit the business retail market altogether. These companies are instead refocusing their operations in other areas of the market.

Water market key exits

Portsmouth Water was the first company to officially opt out of the competitive water market. The company were soon followed by Southern Water and Thames Water. As a result, these companies’ non-household customers will be transferred to different water suppliers before April.

Change of plan

Yorkshire Water – which had decided not to participate in the fully deregulated business water market – has changed its plans. In September 2016, the company confirmed it would transfer all of its business customers to its retail spin off, Three Sixty Water, which will be operating in the competitive market. However, in an update to the Department for Environment, Food and Rural Affairs, Yorkshire Water confirmed that it will “not proceed with their exit to Three Sixty Water”. As a result, all their existing business customers will continue to be served by Yorkshire Water. This does not stop the customer changing supplier once the market opens. At this point, it is assumed that Three Sixty Water will continue to operate in the competitive market, securing new customers but not automatically adopting Yorkshire Water’s non-domestic customer base.

Cut wastage, improve water efficiency and lower your costs

When the water market opens up to competition, most businesses in England and Wales will have the freedom to choose a water retailer that best suits their needs. Water market deregulation will bring fantastic opportunities for companies to improve their water efficiency, reduce costs and improve quality of service.

Utilitywise can offer a wide range of services to make sure you are prepared for the market opening. Large businesses can choose to procure their water supply through several routes. We can help you find the right option for your business, whether it be group buying, providing a fully managed tender service or helping you to set up a self-supply licence.

Water and sewerage charges change every year, meaning your bill does too; how much they change depends on your supplier. When the time is right for your business to switch water supplier, we want to give you peace of mind that you’re paying the right price for the right volume. To find out more about our Water Solutions service click here.

If you would like more information about water market deregulation call 01527 511 757, visit our website, or email water@utilitywise.com.


Posted by on Friday, the 24. February at 14.30

Utilitywise has been helping businesses manage their business utilities since 2006. With over 40,000 customers across Europe, we help businesses save time, save effort and save money by reducing their energy and water consumption.